入住須知

請仔細閱讀以下資訊，確保您的住宿體驗安全舒適

入住前必讀 1 分鐘

室內全面禁菸（含陽台/窗邊，違規需加收清潔費）
垃圾/回收請分類（位置請見下方說明）
深夜請降低音量，避免打擾鄰居
退房時間：上午 11:00（請務必準時）
緊急狀況請先撤離，再聯絡我們

🛡️ 房屋安全須知（重要）

🔥 火災 / 瓦斯 / 異味處理

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若聞到瓦斯味或不明異味，請立即：

立刻開窗通風
不要開燈/插拔插頭
關閉瓦斯總開關
離開屋內到安全處
聯絡我們處理

室內禁止使用：明火烹煮、蠟燭、煙火、炭火

日本緊急聯絡電話

🚒 火警/救護：119

👮 警察：110

⚡ 電器安全注意事項

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大功率電器（電暖器、電磁爐等）請勿同插延長線
外出請關閉：瓦斯、冷氣、燈光
發現電器異常（異味、異響、過熱）請立即停用並通知我們

🔒 門窗與防盜

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外出務必鎖門，貴重物品請自行保管
請勿讓陌生人尾隨進入屋內/社區
如遇可疑人員，請立即聯絡管理員或警察

📋 入住規範

👥 訪客與人數規定

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未登記訪客不可入內，如需訪客請提前告知

入住人數以預訂時登記為準，不可超額

🔇 安靜時間

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晚上 10:00 ～早上 7:00

請降低音量、勿喧嘩，尊重鄰居安寧

🚭 禁菸 / 禁毒

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室內全面禁菸、禁毒

違規將加收清潔/處理費

🏠 屋內設備使用

📶 Wi-Fi 無線網路

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網路名稱（SSID）

Starlight_Guest

密碼

請掃描入口處 QR Code

若斷線：先關掉路由器電源 10 秒再開啟

❄️ 冷氣 / 空調

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建議溫度：夏季 26–28°C / 冬季 20–22°C
外出請關閉，避免結霜或耗電
如需協助操作，請參考遙控器說明或聯絡我們

🚿 熱水 / 淋浴

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若沒有熱水，請確認：

熱水器電源是否開啟
瓦斯開關是否打開
設定模式是否正確

連續使用過久可能需等待 3–5 分鐘恢復

🗑️ 垃圾分類

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可回收

塑膠瓶、紙類、金屬罐

一般垃圾

不可回收物品

放置地點：廚房垃圾桶區

✅ 退房流程

🕐 退房時間與注意事項

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                    退房時間：上午 11:00

                    超時可能產生延退費

退房前 5 件事

垃圾與回收分類丟棄
使用過的餐具簡單沖洗
毛巾集中放在浴室
關冷氣、關燈、關瓦斯、關窗
鑰匙/門卡放回指定位置（或拍照回傳）

💰 破壞/遺失加收費用

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為維護下一位房客權益，若發生以下狀況將依實際費用收取：

室內吸菸：清潔除味費
物品破損/設備損壞：依維修或更換報價
床品/沙發嚴重汙損：清洗或更換費
鑰匙/門卡遺失：補發費
未依規定退房/超時：按時段收費

                    小提醒：若不小心打破或弄壞，請第一時間告知，我們通常能用最低成本處理。
                  

❓ 常見問題

提前入住/延後退房可以嗎？

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視當天清潔與下一組入住狀況而定，請提前詢問。

附近哪裡可以買日用品？

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最近超商/超市：7-11（步行 3 分鐘）

購物商場：AEON Mall（步行 10 分鐘）

忘記帶充電器/轉接頭？

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屋內備有基本充電線與萬用轉接頭，位於客廳抽屜。

如需其他協助請聯絡我們。

Check-in Guide

Please read the following information carefully to ensure a safe and comfortable stay

Essential Reading (1 Minute)

No smoking indoors (including balcony and near windows). A cleaning fee will be charged if violated.
Please separate trash and recycling (location indicated below)
Please keep noise to a minimum late at night to avoid disturbing neighbors
Check-out time: 11:00 AM (Please be punctual)
In case of emergency, evacuate first, then contact us

🛡️ House Safety Information (Important)

🔥 Fire / Gas / Unusual Smell

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If you smell gas or any unusual odor:

Open windows immediately for ventilation
Do NOT turn on lights or plug/unplug devices
Turn off the main gas valve
Leave the house to a safe location
Contact us for assistance

Strictly prohibited indoors: Open flames, candles, fireworks, charcoal, or fire cooking

Japan Emergency Numbers

🚒 Fire/Ambulance: 119

👮 Police: 110

⚡ Electrical Safety

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Please do not use high-power appliances (heaters, induction cookers, etc.) on the same extension cord
When leaving, please turn off: Gas, air conditioner, and lights
If you notice any abnormalities (odor, noise, overheating), please stop using immediately and notify us

🔒 Doors, Windows & Security

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Always lock the door when leaving. Guests are responsible for their own valuables
Do not allow unknown persons to follow you into the house or building
If you encounter suspicious persons, please contact the manager or police immediately

📋 House Rules

👥 Visitors Policy

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Unregistered visitors are not allowed. Please inform us in advance if you need visitors

Number of guests must match the booking registration

🔇 Quiet Hours

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10:00 PM – 7:00 AM

Please keep noise low and avoid loud activities to respect neighbors

🚭 No Smoking / No Drugs

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Smoking and illegal drugs are strictly prohibited indoors

Cleaning or handling fees will apply if violated

🏠 House Facilities & Equipment

📶 Wi-Fi

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Network (SSID)

Starlight_Guest

Password

Please scan QR Code at entrance

If disconnected: Turn off the router for 10 seconds, then restart

❄️ Air Conditioner / Heater

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Recommended temperature: Summer 26–28°C / Winter 20–22°C
Please turn off when leaving to avoid freezing or excess power use
If you need assistance with operation, please refer to the remote control manual or contact us

🚿 Hot Water / Shower

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If there is no hot water, please check:

Water heater power is on
Gas valve is open
Mode settings are correct

After long use, please wait 3–5 minutes for recovery

🗑️ Trash Separation

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Recyclables

Plastic bottles, paper, metal cans

General Waste

Non-recyclable items

Disposal location: Kitchen trash area

✅ Check-out Procedure

🕐 Check-out Time & Instructions

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                    Check-out Time: 11:00 AM

                    Late check-out may result in extra fees

Before Leaving – 5 Steps

Sort and dispose of trash & recycling
Rinse used dishes lightly
Place used towels in bathroom
Turn off air conditioner, lights, gas, and close windows
Return keys/key cards to designated location (or send confirmation photo)

💰 Damage, Loss & Extra Fees

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To protect the next guest, the following fees may apply based on actual costs:

Smoking indoors: Deodorizing & cleaning fee
Damaged items or equipment: Repair or replacement cost
Severely stained bedding or sofa: Cleaning or replacement fee
Lost keys / key cards: Replacement fee
Late check-out: Charged per time period

                    Tip: If something is accidentally broken or damaged, please inform us immediately. We can usually resolve it at the lowest possible cost.
                  

❓ FAQ

Can I check in early or check out late?

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Subject to cleaning and next booking availability. Please ask in advance.

Where can I buy daily necessities nearby?

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Nearest convenience store / supermarket: 7-11 (3 minutes walk)

Shopping mall: AEON Mall (10 minutes walk)

I forgot my charger or adapter

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Basic charging cables and universal adapters are available in the living room drawer.

Please contact us if you need further assistance.